Term Of Use

1. Use of Platform

Welcome to www.zoomzaar.com ( “Site” or “Zoomzaar ” ). The website www.zoomzaar.com is owned and operated by Zoomzaar Private Limited (” Zoomzaar “), and the retail stores i.e. Zoomzaar  Luxe and Zoomzaar On Trend is operated under Zoomzaar Digital Private Limited (“ZD “) a company incorporated under the provisions of the Companies Act, 2013 with its registered office at Gotpur post kharua Mainpuri UttarPradesh 283142.  ) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. You may also be using our interactive services (” Interactive Services “), such as our Beauty Suggestions, Beauty Book etc. and the Beauty Services wherein you can book any beauty service provided by our beauty partners (” Beauty Services “) and these Terms of Use also govern your use of the Interactive and Beauty Services. These Terms of Use govern all the products offered on the Platform including the Interactive and Beauty Services.
The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter ” Terms of Use “) along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together ” Policies “) as modified and amended from time to time.
By mere accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING . If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that your access to this Platform and material available on or through it are legal in each jurisdiction, in or through which you access or view the platform or such material.
ZOOMZAAR reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If Zoomzaar decides to change the Terms of Use or Policies, Zoomzaar will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.

2. Privacy Practices

We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy, to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions. You consent to the use of personal information by Zoomzaar in accordance with the terms of and purposes set forth in the Privacy Policy, the same may be subject to amendment from time to time at the sole discretion of Zoomzaar.

3. Your Account

This Site is directed to be used by adults only. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. ZOOMZAAR or its associates do not knowingly collect information from minors. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature

If you are accessing, browsing and using the Site on someone else’s behalf; you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use of the Site in whatsoever nature

If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Zoomzaar .

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in Zoomzaar’s and ZOOMZAAR’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Site.The information provided to us shall be maintained by us in accordance with our Privacy Policy.

4. Product & Services Information

Zoomzaar attempts to be as accurate as possible in the description of the product on the Platform. However, ZOOMZAAR does not warrant that the product description, colour, information or other content of the Platform is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.

Zoomzaar reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted ) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.

5. Product Use & Services

The products and services available on the Platform, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

In case any products or beauty services purchased / received / availed causes side effects or doesn’t suit you, please note that Zoomzaar is in no manner responsible for any manufactural side-effects or service provider and manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.

6. Recommendation of the Product & Services

Any recommendation made to you in the Site during the course of your use of the Site is purely for informational purposes and for your convenience and does not amount to endorsement of the product or services by ZOOMZAARor any of its associates in any manner.

The Zoomzaar SkinScan feature is for informational purposes only and is not intended to provide medical advice, diagnosis, or treatment. It should not be used as a substitute for professional medical advice, diagnosis, or treatment. Zoomzaar and its affiliates are not responsible for any actions taken or decisions made based on the results of the Skin Analyzer.

7. Pricing Information

Zoomzaar strives to provide accurate product and pricing information, however errors may occur.

Zoomzaar cannot confirm the price of the product until you make the order. Without limiting the generality of Clause 8 (Cancellations, Refunds and Returns) below, if a product / service is listed at an incorrect price or with incorrect information due to any technical error, ZOOMZAAR shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced,ZOOMZAAR  may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your offer will not be deemed accepted andZOOMZAAR will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that ZOOMZAAR accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Zoomzaar ’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account.

PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF ZOOMZAAR. ZOOMZAAR may revise and cease to make available any product/ services at anytime. In the event, Zoomzaar is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. ZOOMZAAR shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

8. Cancellations, Refunds and Returns

Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.

9. Mode of Payment

Payments for the products available on the Site may be made in the following ways:

• Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
• Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
• COD mode of payment is available for almost all pin codes within India on orders above INR 249. We do not ship internationally currently.

10. Shipping and Delivery

Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to time.

11. Pollution Control Compliance

Zoomzaar is working towards being compliant with the guidelines laid down by Central Pollution Control Board (CPCB). Click here to Read Read more >

12. Chat/Call Functionality

The Chat/Call Functionality has been provided to help you with any and all Site related queries. Any use of this service shall be subject to the following conditions:

• ZOOMZAAR may suspend the Chat/Call service at any time without notice.
• ZOOMZAAR or its executives are not responsible for any delay caused in attending to or replying to the queries via chat/call.
• Communication through Chat/Call may be stored by ZOOMZAAR for future reference, and the user of such service will not have the right to access such information at any future date.
• While ‘chatting/calling’ you may not communicate any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.
• The Chat/Call room shall not be used to sell any products, to give suggestion on business opportunity or any other form of solicitation.
• You may proceed further and chat/call with our online customer care executive only if you agree to the above terms and conditions.
• You authorize Zoomzaar , its group companies and business associates to call, SMS, chat and email you in connection with your order and order updates.